BitJelly Terms and Conditions

1. General Terms & Conditions

BitJelly (hereinafter referred to as the "Platform" or "we") is an online gaming and betting service provider. These Terms and Conditions constitute a binding agreement between BitJelly and its users (hereinafter referred to as "Members" or "you").

Before using our Platform, you must confirm that:

• You are at least 18 years of age, or above the legal age applicable in your country.
• You are not accessing our services from a country or region where online gaming is prohibited.
• You are operating the account in your own name and for your own use, not on behalf of any third party.
• All information you provide is truthful, accurate, and complete.

BitJelly reserves the right to modify, amend, or update these Terms and Conditions at any time. For significant changes, we will notify Members via email or through the Platform. If you do not agree to the updated terms, you may request to close your account at any time.

2. Account & Registration

To use BitJelly's services, you are required to create a personal account. You must provide accurate and up-to-date information at the time of registration. Each individual may hold only one account — multiple accounts may result in suspension or permanent closure.

KYC (Know Your Customer) Verification: To ensure secure transactions, BitJelly may request identity verification documents when necessary. These may include a national ID, passport, or a recent utility bill. Withdrawals may be delayed until verification is complete.

• If any information provided at the time of registration is found to be false or misleading, the account will be terminated immediately.
• It is your responsibility to keep your password and login credentials secure.
• If you suspect any unauthorized access to your account, please notify our support team immediately.
• Assisting minors or ineligible individuals in creating an account is strictly prohibited.

3. Deposits & Withdrawals

BitJelly supports a range of secure payment methods, including mobile banking, bank transfer, and approved e-wallets. All transactions are processed in a secure, encrypted environment.

• Minimum deposit amounts and limits are stated on the Promotions Page.
• Withdrawal processing times may vary depending on the payment method — generally completed within 1 to 5 business days.
• Withdrawals from unverified accounts may be delayed or suspended.
• BitJelly adheres to Anti-Money Laundering (AML) policies and reserves the right to verify any suspicious transactions.
• All applicable fees for deposits and withdrawals will be communicated to you in advance.

4. Bonuses & Promotions

BitJelly regularly offers a variety of attractive bonuses and promotions. Each offer has its own terms, which are clearly stated on the relevant page.

• Wagering Requirements: A minimum wagering requirement must be met before bonus funds can be withdrawn. The specific amount is stated in each bonus's details.
• A bonus offer may not be used more than once or across multiple accounts.
• If bonus abuse is suspected, BitJelly reserves the right to cancel the bonus and investigate the account.
• Bonus offers have a set expiry date and will be automatically cancelled once they expire.
• Bonuses apply only to the games or sections specified.

To view all our active promotions, Promotions Page visit.

5. Betting Rules

Please follow the general rules below when placing bets on BitJelly. Specific rules apply separately to our casino, betting, bingo, and fish game sections.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is processed due to a system error or technical issue, BitJelly reserves the right to void it.
• For live betting, odds changing during an event is completely normal.
• In the event of a dispute over a game outcome, BitJelly's decision shall be considered final.
• Your betting history and balance information are always saved in your account.

6. Prohibited Activities

The following activities are strictly prohibited to maintain a fair and safe environment on our Platform:

• Hacking the platform's systems, using bots, or playing games through automated software.
• Unauthorized access to another member's account or theft of their information.
• Engaging in money laundering or any other illegal financial activity.
• Exploiting the bonus system to gain unfair advantages.
• Assisting minors or suspended individuals in creating an account.
• Harassing or threatening other members.
• Creating multiple accounts using false identities.

7. Account Closure & Suspension

BitJelly reserves the right to suspend or permanently close accounts under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Failing to cooperate with the verification process or providing false information.
• Suspicious financial activity or signs of fraud.
• Accounts that have been inactive for an extended period (generally more than 12 months).

You may also request to close your account at any time. Before doing so, please ensure there are no pending withdrawals or bonuses on your account.

8. Privacy & Data Protection

BitJelly treats user privacy as its highest priority. The full details of how your personal data is collected, used, and protected are outlined in our Privacy Policy you will receive.

• Your information is used solely for service improvement and security purposes.
• Your information is never shared with third parties except where required by law.
• You may request to view or delete your data at any time.

9. Limitation of Liability

BitJelly provides its services on an "as is" basis. While we strive to ensure uninterrupted service, we are not liable for the following:

• Temporary service interruptions due to loss of internet connectivity or scheduled server maintenance.
• Transaction delays caused by technical issues on the part of third-party providers.
• Game or bet failures caused by issues with the user's own device or network.
• Any loss resulting from sharing your account credentials with others.

You bear full responsibility for any winnings or losses arising from gaming. BitJelly is not liable for any financial losses resulting from your gaming decisions.

10. Changes & Updates

BitJelly may update these Terms and Conditions at any time. In the event of changes:

• A notification will be provided at least 7 days before any significant changes take effect.
• If you do not agree to the revised terms, you may close your account.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The date of the most recent update will always be noted on this page.

To learn more about our responsible gaming policy, Responsible Gaming Page here.